Welcome to Showmasters and Massive Events Autograph Pre-Orders

We aim to offer a service for those of you who cannot attend the signing events or conventions so that you can still purchase autographs from any of the guests that attend the events.

What better way to prove the authenticity when purchasing your autographs straight from the source

 



   
   



 

  

Good evening. 

This weekend is Sherlocked and we are away from Thursday until monday.

Next weekend is Weekend of Hell in Germany, we will have limited space for send in items so you must email first before sending an item in. 

 

 

We will also cover the massive Dormund Comic Con in december and the dark lords last EVER appearence at Empire Day. 

 

Going forward all regional shows orders will ship within 1 week of a show ending. This maybe extended a few days with back to back shows.

Private signings the items will be sent within 1 week of items getting to me. 

LFCC all items will ship within 2 weeks of the show ending. 

 

If you are waiting on a refund for a cancelled guest or dedication please email me. 

No emails will be replied to when we are at a show (friday-monday) 

If you have any suggestions on how you think we can improve the service then please email us using the contact link above. 

 

THANK YOU 

 

 

 

 

 

 

 

When ordering there have been a few updates to the shipping options. You now have the option to insure up to £50 or £500, this insurance only covers the value of your orderm that is all that can be claimed back via the post office, 

Orders outside of europe, all orders are covered for £30, if you want to insure your item for more then please email. This amount will be added to the customs note and any import charges that occur will be paid by the customer and not showmasters. 

If an item gets lost or damaged, you are only covered to the postage insurance you selected. so if you pay £3.50 if covers you to up to £50 (UK customers) 

 

 

PLEASE READ BEFORE SENDING IN AN ITEM

All send in items MUST have a post it note/label on the back with your name and order number. We are still getting random posters turn up. If you want an item signed in a particular place and colour you MUST label the FRONT of the item BEFORE sending it. We try our best to do this but cannot guarentee due to the large amount of items we get with some guests. Ideally label the front of the item TO BOB(if you want it signed to bob)  IN SILVER with an arrow pointing to where you want it signed. This helps massively and you get the result you want. 

We no longer accept home ink jet style photo prints, if your not sure what I mean, put a post if note to the front of your print and if you struggle to get it off thats what you have. More and more people are buying these and sharpie ink does not sink into the paper, it basically rubs off if you touch it. 

When you order please add in the description what you are sending and who is signing it. 

If your item turns up unlabeled it will delay the shipping of your item back to you. Unlabelled items get sent last. 

Please add a sender address to your envelope/tube etc. 

If you send your item in a heavy bomb proof box/tube and it weighs more then the standard shipping cost or size, you will be required to pay the excess shipping before your item is sent to you.  Poster Tubes longer then 72cm will cost more to ship outside the UK, US fans take note, triangle boxes are classed as boxes in the UK and cost a LOT more to ship back, you will need to pay this before it gets returned. I can fed ex/express tubes back and the prices are not crazy, please ask. (I advise it on multi signed posters and it takes 3 days to deliver) 

YOU MUST pay extra for dedications and quotes. Dedications/quotes and character names are not guarenteed and down to the signer on the day. If you pay for a quote or dedication and they are not completed you will be refunded the dedication/quote fee. If you don't pay for the dedication it won't be done. YOU MUST STATE WHAT QUOTE YOU WANT. IF YOU DON'T IT DOESN'T GET DONE. PLEASE DO NOT PUT, PLEASE ADD QUOTE.

If you want your items shipped with a current outstanding order please state that in the comments box when ordering, if you don't and we send your previous order then you will be requested to pay for shipping for your new order before it is completed.  You must state what order No you want to combine shipping with or you will be billed extra shipping. 

 If you need to CONTACT US there is a contact us link at the top of this page. Please note emailing to ask when your item is being shipped slows down the shipping process, if you email within 7 to 10 days of a regional show or 10 to 20 of LFCC ending you simply will not get a relpy regarding shipping. Believe it or not the first email came in at around 10pm on the sunday of LFCC asking if their item had been shipped. This link at the top of the page is the only way to contact the autograph pre order team. Please note we only deal with autograph pre orders and can't help with photoshoots etc.

If you do need to contact us please include as much info as possible. Where is my Order and has my parcel arrived yet are the most common email. With LFCC as the the event gets closer it means that 40 plus parcels arrive a day. 

 

We aim to ship within 7 to 10 working days of a show ending (LFCC 10 to 20) but please allow 21 working days before contacting us in regards to your item. Having shows back to back can slow things down. 

 

 

Send in address is

Showmasters Pre Orders (NAME OF SHOW ITEM IS FOR)

8 Heol Gwynno

Llantrisant

CF728DD

UK

PLEASE NOTE AS OF SEPT 1st  THE HOUSE NUMBER HAS CHANGED FROM 18 TO 8

 

 

IMPORTANT NOTE FOR PEOPLE SENDING IN ITEMS FROM OUTSIDE THE UK IMPORT TAX

The most important bit, you MUST tick gift and mark a low value on the customs note as YOU are lieable for all import costs. It says this below but I'm making it clear. Your items won't be returned until that is paid. If the bill comes before the show, the bill has to be paid before your items get signed. Failure for items to arrive on time may result in show images being provided instead of your items being signed. 

 

I'm more then flexable and if you are late sending for whatever reason drop me an email. 

 

 

We aim to ship within 7 to 10 working days of an event or signing finishing. This can be slighty longer with back to back shows. LFCC is 10 to 20. Please allow 21 working days before emailing about an item. Having back to back shows will slow things down. 

 

 

 

JG

 

 

 

 

 

 

Terms and Conditions________________________

Please note there will be a standard charge of £5 added to each show price for all autographs, and an extra £5 added if you wish to have your item dedicated. If the guests are particularly busy the show may take the option to stop guests dedicating items, if so your item will still be signed and you will be refunded the £5. 

We will do out best to get dedications done, but from time to time this may not be possible due to time constraints, queues etc. If we are unable to get your item dedicated we will refund the £5 charge and send you an undedicated item. The same goes for quotes, if we have a lot for the guest or they are busy they will not be done. If requesting a quote keep it short to give you a better chance of having it done. 

If we are unable to get your item signed for whatever reason you will be refunded after the show. 

We always try to use the images that we advertise on here, sometimes that is not always possible, however if you order a guest who is in Game of Thrones and Dr Who and you order a Game of Thrones Photo we will try to send a Game of thrones photo. This tends to be an issue in the European shows as we don't know what is printed until we get there. 

 

PERSONAL ITEMS 

Whilst every effort will be taken to take great care of all your personal items, all personal items are sent in at the owners own risk; Showmasters and Massive Events do not accept any liability for any loss or damage caused in any way. 

If you are sending your own image for signing the guest has the right to refuse to sign it if they think its inappropriate. No nude or topless images will be accepted, if the guest refuses to sign a show image will be selected as a replacement. Showmasters are not responsible for any damage occured during shipping to or from us. We aim to get each item signed as requested but cannot guarentee it. 

POSTAGE 

1st class recorded signed for at a cost of £3.50 per order (this insures up to £50)

Special delivery £8 (this insures up to £500)

Outside of the uk - International (10x8s or smaller) signed for at a cost of £9.50

No matter how many items you buy you only pay the one postage price per order as long as they can be shipped as one parcel. 

If you have ordered autographs from different events your items will be posted out after the last event you ordered autographs from..

All the items will be sent out in strong mailer envelopes with flyweight stiffners, and will be sent out within 7 to 10 days or 10 to 20 (LFCC)  working days of the event you have orderd your items from. If we have back to back shows delivery time can be slighty longer. Having back to back shows will slow things down. 

Please note the new send in address

Showmasters Pre Orders

18 Heol Gwynno

Llantrisant

CF728DD

UK

Please be aware if any import duties arrive with your send in item you are resonsible for all charges occurred, 

shatner