Welcome to Showmasters and Massive Events Autograph Pre-Orders

We aim to offer a service for those of you who cannot attend the signing events or conventions so that you can still purchase autographs from any of the guests that attend the events.

What better way to prove the authenticity when purchasing your autographs straight from the source

 

Latest Additions

   
London Film Fair Feb 3rd 2019 shop now LIVE  
london film fair logo


 

  

Latest News

12th Feb London Film Fair and Jeremy Bulloch flats were dropped to the post office. 

Non flate items will be shipped with 48 hours. 

Belfast Film and comic con is this weekend and items must arrive by the 12th Feb. Shop for show images will close at Friday 16th at 9pm. Any orders placed after that will be refunded. 

Gallifry is also this weekend and that is also open until friday 9pm

LFCC SPRING UPDATE.

Send in items MUST arrive by Monday 25th Febuary. The send in option will be removed on friday 22nd, If you send an item you must pay before this date. Once this option is removed you will not be able to pay for your send in item to be signed and it will not go to the show.

The shop for show images will close at monday 25th at 9pm. 

The shop is having more names and images added daily for all events. This year we will also accept send in items for the european shows. 

 

 

Send in instructions, delivery times and answers to most emails are below. Please look before emailing. 

 

Delivery times

We aim to ship within 7 to 10 working days of an event/signing ending. With back to back shows this can be 14.

2019 we will test out emailing tracking numbers as items ship. We will test it up until LFCC and go from there.  

All items get sent via a tracked service. The amount of insure is what you select on the postage option when you order. If your parcel gets lost or damaged in the mail, you can only claim back the value you selected when ordering.

If you have not recieved your item within 4 weeks of a show/signing ending please email us asap. 

We only keep tracking info for 3 months. After this we cannot put any claim in. 

All items are bagged and  shipped in thick mailers with 2 sheets of coragated board and a flyweight plastic mailer. 

 

If you need to email us

If you email me them please provide the following:

NAME on order

ADDRESS on order and 

CLEARLY list what you are waiting on. Please do not email saying, Hi I'm waiting on my order, Thanks. 

No emails will be replied to when we are at a show (friday-monday) 

The only email that I can be contacted on is preorders@showmastersevents.com no other email works. I am not based in the office in Milton Keynes

 

Please follow these instructions if sending your own item. 

You MUST follow these simply send in instructions. 

Your item MUST have a label on the reverse for who it belongs to. 

You MUST add a post it note to the front of your item if you want it signed in a particular place/Colour or Inscription. 

A simply post it note saying TO BOB in silver and an arrow pointing to where solves 99% of problems. 

If your sending a toploader or star case etc you need to label that in your name also, to make sure it gets returned to you. 

IMPORTANT, if your sending an item in a toploader or trading card case etc then make sure you label THE ITEM with the signing instructions. Most people label the toploader, thats not being signed, the item inside is. 

Labels must be attached to items not toploaders etcso I make sure they get returned.

When you order please add in the description what you are sending if the item is not one of the options 

If your item turns up unlabeled it will delay the shipping of your item back to you. Unlabelled items get sent last. 

Please add a sender address to your envelope/tube etc. 

If you send your item in a heavy bomb proof box/tube and it weighs more then the standard shipping cost or size, you will be required to pay the excess shipping before your item is sent to you.  Poster Tubes longer then 72cm will cost more to ship outside the UK, US fans take note, triangle boxes are classed as boxes in the UK and cost a LOT more to ship back, you will need to pay this before it gets returned. I can fed ex/express tubes back and the prices are not crazy, please ask. (I advise it on multi signed posters and it takes 3 days to deliver) 

All items are sent at the senders risk, we take care of each and every item but hold no responsibilty for lost or damaged items. By placing an order you are accepting this term. 

DEDICATIONS AND QUOTES

You MUST pay extra for dedications and quotes. Character names are not classed as dedications and are not extra but be aware character names are not guaranteed. 

If you pay for a quote or dedication and its not done you will be refunded the extra charge. 

If you want a quote you must state what you want. Please do not put please add quote of your choice or whatever they want to write. If you don't say the quote you want it won't happen. 

Please keep quotes as short as possible to have the best chance to have them 

 

Combining Orders to save postage

We offer this but the shows cannot have a gap of more then 8 weeks (example, you cannot combine Cardiff in March with LFCC in July) . You must state in your order which order you are combining with. 

 

Send in address is

Showmasters Pre Orders (NAME OF SHOW/SIGNING ITEM IS FOR)

8 Heol Gwynno

Llantrisant

CF728DD

UK


 

 

IMPORTANT NOTE FOR PEOPLE SENDING IN ITEMS FROM OUTSIDE THE UK IMPORT TAX

The most important bit, you MUST tick gift and mark a low value on the customs note as YOU are lieable for all import costs. Your items won't be returned until that is paid. If the bill comes before the show, the bill has to be paid before your items get signed. Failure for items to arrive on time will not be signed and return postage still charged 

 

I'm more then flexable and if you are late sending for whatever reason but please drop me an email if you think your item will arrive late.

JG

 

Terms and Conditions________________________

Please note there will be a standard charge of £5 added to each show price for all autographs, and an extra £5 added if you wish to have your item dedicated. If the guests are particularly busy the show may take the option to stop guests dedicating items, if so your item will still be signed and you will be refunded the £5. 

We will do out best to get dedications done, but from time to time this may not be possible due to time constraints, queues etc. If we are unable to get your item dedicated we will refund the £5 charge and send you an undedicated item. The same goes for quotes, if we have a lot for the guest or they are busy they will not be done. If requesting a quote keep it short to give you a better chance of having it done. 

If we are unable to get your item signed for whatever reason you will be refunded after the show. 

We always try to use the images that we advertise on here, sometimes that is not always possible, however if you order a guest who is in Game of Thrones and Dr Who and you order a Game of Thrones Photo we will try to send a Game of thrones photo. This tends to be an issue in the European shows as we don't know what is printed until we get there. 

If your item comes back return to sender, you will have to pay postage again to have the items resent. If you are not carded by your postman that is an issue to take up with your local post office. 

PERSONAL ITEMS 

Whilst every effort will be taken to take great care of all your personal items, all personal items are sent in at the owners own risk; Showmasters and Massive Events do not accept any liability for any loss or damage caused in any way. 

If you are sending your own image for signing the guest has the right to refuse to sign it if they think its inappropriate. No nude or topless images will be accepted, if the guest refuses to sign a show image will be selected as a replacement. Showmasters are not responsible for any damage occured during shipping to or from us. We aim to get each item signed as requested but cannot guarentee it. 

POSTAGE 

1st class recorded signed for at a cost of £3.50 per order (this insures up to £50)

Special delivery £8 (this insures up to £500)

Outside of the uk - International (10x8s or smaller) signed for at a cost of £9.50 Insures £50

No matter how many items you buy you only pay the one postage price per order as long as they can be shipped as one parcel. 

If you have ordered autographs from different events your items will be posted out after the last event you ordered autographs from..

All items are shipped in heavy weight mailers with envelope stiffners. We aim to ship as fast as possible but constant emails after a show really slow the process down,

Please note the new send in address

Showmasters Pre Orders

NAME OF SHOW/SIGNING

8 Heol Gwynno

Llantrisant

CF728DD

UK

Please be aware if any import duties arrive with your send in item you are resonsible for all charges occurred, 

shatner